Questions about Tally, answered.
Straight answers about the demo, how Tally handles your calls, the pilot and your data.
Tally is an AI assistant. It says so at the start of every call and asks before recording.
About the demo
Is the demo really my business?
It's a quick demo built from your public website in a few seconds. It knows a few facts, not your whole business. With your real knowledge base, calendar and integrations, Tally gets even better and smoother.
Why do you ask for my email after the call?
So you can keep your Tally. We email a private link that stays live for 7 days, so your team can try it too, plus the recap of your call. No list, no selling.
Is the demo recorded?
We keep a transcript for 30 days so we can send your recap. We don't keep the audio. You agree before the call starts.
How Tally handles your calls
Will it sound robotic?
Talk to Tally and judge for yourself. It uses a natural voice, talks the way your office talks, and says up front that it's an AI assistant.
What if it gets something wrong?
It answers only from information you've approved. It never diagnoses, quotes a firm price (unless you give us a price list) or promises timing. When it's unsure, it takes a message or passes the caller to your team.
Does it record calls? Does it tell people it's AI?
Yes to both. Every call opens by saying it's an AI assistant and asking if recording is OK. Some states require everyone on the call to agree, so we ask everyone. If the caller says no, the call isn't recorded and they get a callback instead.
Can callers reach a real person?
Yes. Any caller can ask for your team. During business hours, we transfer when someone is free. Otherwise we take a callback request. After hours, urgent calls follow your on-call rules, and everyone else gets booked or a callback first thing in the morning.
Do I have to change my CRM?
No. Leads, notes and bookings go into the CRM you already use: by direct connection where one exists, by email-to-lead, or by a simple connector. No CRM? We set one up, and it's yours.
The pilot and your data
What does it cost? Is there a contract?
Start with a 30-day pilot on your real calls, with no long contract. If you continue, the pilot is credited in full toward setup, then it's monthly. Or stop at day 30 and keep the report. Exact pricing goes in your written proposal.
Do you make cold calls or send cold texts?
No. Outbound calls and texts go only to people who gave documented consent for that kind of contact, usually the consent box on your form. Marketing follow-up needs written consent. Every text includes STOP to opt out, and "stop calling me" is honored right away. Callbacks happen between 8 a.m. and 9 p.m. in the lead's time zone.
Is my data mine?
Yes. Your leads, recordings, transcripts and reports belong to you and live in your systems. If you leave, you take everything, and we delete our copies within [PLACEHOLDER: deletion window, to confirm]. We never sell or share your data.
You sleep. Tally's got the phone.
Start with 30 days on your real calls. You approve every word Tally says.
Prefer email? hello@tallbell.ai
