Cleaning companies

Mid-clean and the phone rings? Tally picks up.

Tally answers when you can't. It asks what you'd ask: what kind of clean, how big, and when. Then it emails you the job. For turnover crews, house cleaners, move-out teams and commercial cleaners.

Free for 14 days, up to 50 calls. Card needed, $0 today. Then your plan starts on its own. Cancel online before your 14 days end and pay $0.

Tally is an AI assistant. It says so at the start of every call.

Tally, the Tallbell bell character, waving
Incoming call. Press play.Example call, fictional company, AI voices · 1:02
Tallyto you · right after the call
Urgent by your rule
URGENT: Same-day turnover, guests at 4 p.m.
Type
Same-day turnover
Size
2 bed, 2 bath. Lots of laundry, hot tub wipe-down
When
Today. New guests check in at 4 p.m.
Where
Vacation rental on Alder Lane
Access
Caller says your team has it
Call back
Dan, 555-0142

Example email from a made-up company. The job is ready to quote.

How Tally works

A call comes in. An email comes out.

1 New customerIncoming call

A caller rings

You're on a job, hands full. Your calls go to Tally.

2
TALLY ASKSAIType of cleanSize and bedsWhen and where

Tally asks your questions

It follows your rules. It never promises what you haven't said yes to.

3
InboxTTallynowNew quote request: CharlotteHome clean, 3 bed, 2 bath, 2 dogsEvery other week · in your area ✓

You get the job in an email

Who called, what they need, when and where.

4Book plan

Books it on your calendar

On the Book plan, Tally books jobs right on your calendar. You choose whether it books right away or holds the spot for you to confirm.

Hear it for yourself

A name and a number isn't a lead. Tally gets the job details.

Press play to hear three calls to made-up cleaning companies. Then see the email each owner gets.

Example calls with fictional companies. Shortened. All voices are AI.

Fernhill Home Cleaning

Caller: Charlotte, new home-cleaning customer

Play call (1:01)
0:00 / 1:01
  1. Tally (AI)Thanks for calling Fernhill Home Cleaning. This is Tally, an AI assistant. This call is recorded and transcribed by our AI provider. If you'd rather not be recorded, just say so. How can I help?
  2. Charlotte (caller)Hello. How much for a three-bedroom house?
  3. Tally (AI)Fernhill prices each home so the quote is right. Let me take a few details. How many bathrooms?
  4. Charlotte (caller)Two bathrooms. And we have two dogs, if that matters.
  5. Tally (AI)Dogs are no problem. How often would you like a clean, and when would you like to start?
  6. Charlotte (caller)Every other week, starting next month. Do you clean inside the fridge?
  7. Tally (AI)Yes, inside-fridge cleaning is an extra at Fernhill. I'll note it for your quote.
  8. Tally (AI)Great. What's your ZIP code?
  9. Charlotte (caller)30301.
  10. Tally (AI)That's in the area Fernhill covers. And your name and best number?
  11. Charlotte (caller)It's Charlotte. My number is 555-0188.
  12. Tally (AI)Thanks, Charlotte. I've sent this to the team, and they'll follow up with your quote. Anything else?
  13. Charlotte (caller)No, that's all. Thank you.
  14. Tally (AI)My pleasure. Goodbye!

Sample call, shortened. Fictional company. Both voices are AI (caller: British woman).

Juniper Turnovers

Caller: Dan, vacation-rental host

Play call (1:02)
0:00 / 1:02
  1. Tally (AI)Thanks for calling Juniper Turnovers. This is Tally, an AI assistant. This call is recorded and transcribed by our AI provider. If you'd rather not be recorded, just say so. How can I help?
  2. Dan (caller)Hi, it's Dan. I manage a vacation rental on Alder Lane. The last guests left late, and new guests check in at four. Can you turn it over today?
  3. Tally (AI)I can get the details to the team right now. I can't promise a time or a crew on this call. How many bedrooms and bathrooms?
  4. Dan (caller)Two bed, two bath. And there's a lot of laundry.
  5. Tally (AI)Got it. Is there anything else the crew should know, like the hot tub?
  6. Dan (caller)Yes, the hot tub needs a wipe-down. The team already has the access info.
  7. Tally (AI)Noted, a hot tub wipe-down. What's the best number to reach you?
  8. Dan (caller)555-0142.
  9. Tally (AI)Thanks, Dan. So that's a same-day turnover, two bed, two bath, with laundry and a hot tub wipe-down. I've marked it urgent and sent it to the team. Someone will call you back.
  10. Dan (caller)Great, thank you.
  11. Tally (AI)You're welcome. Goodbye!

Sample call, shortened. Fictional company. Both voices are AI (caller: American man).

Larkspur Move-Out Cleaning

Caller: Sam, property manager

Play call (1:04)
0:00 / 1:04
  1. Tally (AI)Thanks for calling Larkspur Move-Out Cleaning. This is Tally, an AI assistant. This call is recorded and transcribed by our AI provider. If you'd rather not be recorded, just say so. How can I help?
  2. Sam (caller)G'day. It's Sam. I manage a rental unit. The tenant is out Friday, and the next one moves in Monday. I need a move-out clean.
  3. Tally (AI)I can send that request to the team. What's the ZIP code for the unit?
  4. Sam (caller)30305.
  5. Tally (AI)That's in the area Larkspur covers. How many bedrooms and bathrooms?
  6. Sam (caller)One bed, one bath. Do you do the carpets as well?
  7. Tally (AI)Larkspur doesn't do carpets, so I'll note your question for the team. Will the unit be empty when the crew arrives?
  8. Sam (caller)Yep, it'll be empty by Friday morning.
  9. Tally (AI)Thanks. Is there a day or time you'd like the clean done? And what's the best number to reach you?
  10. Sam (caller)Friday morning, if possible. 555-0199.
  11. Tally (AI)Thanks, Sam. I'm sending all of this to Larkspur now, along with the day you'd like. Someone will call you back to set a time.
  12. Sam (caller)Brilliant, cheers.
  13. Tally (AI)Goodbye, Sam!

Sample call, shortened. Fictional company. Both voices are AI (caller: Australian man).

Talk to Tally

Now try it with your own business.

Give Tally your website. Then talk to it. It answers like your cleaning company. It takes about 3 minutes.

Try saying

“How much for a three-bedroom house?”“Can you do a move-out clean on Friday?”“Do you clean inside the fridge?”

Made for your business

You teach Tally. Tally follows your rules.

You tell Tally about your business. It uses what you tell it: services, prices, towns, hours, and what to do with each call. If it doesn't know, it takes a message.

What Fernhill Home Cleaning told Tally

Example. Made-up company.
ServicesHome cleans, deep cleans, move-out cleans. Inside the fridge costs extra.
PricesDon't give prices. Get the details so the team can send a quote.
AreasChecks the caller's ZIP code. If it's outside your area, Tally says so kindly.
How to soundWarm and quick. Short sentences.
What to do with each kind of call
Same-day turnoverMark urgent. Email the team.
Asks for a priceGet the details. Team sends a quote.
Move-out requestGet the details and the day they want. Email you.
Wants a personTake a callback request. Email you.
Doesn't knowTake a message. Email you.
1

Tell Tally about your business

Type it in or paste your notes. Add your services, prices, towns and common questions.

2

Call your Tally and listen. You approve it.

Hear how it answers. Fix anything that sounds wrong before real calls.

3

Forward your calls

Keep your number. Now Tally answers for real.

Keep your tools. Tally emails you after every call. Keep scheduling crews the way you do now.

Plans and trial

Try it free on your real calls.

Start here

Answer

$149 / month
  • Answers every call, day and night
  • Asks your questions and takes the details
  • Emails you after every call
  • 150 calls a month. Calls under 20 seconds don't count.

Book

$299 / month
  • Everything in Answer
  • 300 calls a month. Calls under 20 seconds don't count.
  • Books jobs right on your calendar
  • You choose: Tally books the job right away or holds the spot for you to confirm
  • Moves and confirms appointments
  • Works with Google, Outlook and iPhone calendars

Grow

$499 / month
  • Everything in Book
  • A simple customer list
  • We set up Grow for you
  • No free trial on Grow

Wondering what missed calls cost you? Try the missed-call calculator for cleaning companies.

Your free trial lasts 14 days from the day you sign up, with up to 50 calls. You add a card, but pay $0 today. When your 14 days end, your plan starts on its own. Cancel online before your 14 days end and pay $0.

Book the job

Tally books the job right on your calendar.Book plan

On the Book plan, Tally books jobs right on your calendar.

You choose whether it books right away or holds the spot for you to confirm.

Booking comes with the Book plan. See the Book plan

Your calendar Book plan

Thu
Weekly office cleanAlready on your calendar
Fri
Move-out clean, 1 bed, 1 bathRequest waiting for your OK
Mon
Open

Preview of what's coming. Example only.

Tally, the Tallbell bell character, holding a booked calendar card with a check mark

FAQ

Cleaning company questions

Will Tally give a price?

Only if you give Tally a price list and say OK. If not, it gets the details, like square feet, bedrooms and bathrooms. Then it tells the caller your team will send a quote.

Does it work with my scheduling software?

Tally doesn't connect to job or scheduling software. It emails you the details after every call. You can type them into your own system. On the Book plan, Tally books jobs right on your calendar. You choose whether it books right away or holds the spot for you to confirm.

What about texts?

Tally answers phone calls. It doesn't read or send text messages.

Can I keep my business number?

Yes. Keep your number. Send busy or after-hours calls to Tally. The app shows you how, step by step. You can change it any time.

What happens when a property manager calls about an urgent problem?

Tally gets the property, what's wrong and a phone number. It marks the call urgent and emails you. It never promises a time you haven't OK'd. Any caller can ask for a person. Tally takes a callback request.

How does Tally learn how we answer questions?

You tell Tally your common questions and your answers. You check them before any real call. Tally answers from those. If it doesn't know, it takes a message.

What happens with a same-day turnover request?

Tally gets the property, the details and a phone number. It marks the call urgent and emails you right away. It never promises a crew or a time you haven't OK'd. Your team calls the property manager back.

What does Tally do when it doesn't know the answer?

It takes a message for your team and emails it to you. Tally doesn't guess at prices, times or rules you haven't given it.

Your next job request is on its way. Let Tally answer it.

Free for 14 days, up to 50 calls. Card needed, $0 today. Tally is an AI assistant. It says so at the start of every call.

Call TallyTry Tally free